FAQs
MINIMUM SPEND
We don’t have a minimum spend – whether it’s a few pieces or a full wedding set-up, we’re here to bring your vision to life.
DEPOSITS
A non-refundable 25% Deposit is required to secure your booking. The remainder 75% will be payable 14 days prior to the event.
PICKUP & DELIVERY
We deliver across the North Island, including Waikato, Bay of Plenty, Coromandel, Auckland, Taupo, and Rotorua. Delivery charges vary depending on destination and the quantity of items ordered. We don’t charge set-up fees for our furniture
We also allow pick-up for certain hire items from our HQ in Te Uku, Raglan.
CANCELLATION POLICY
We understand life throws curveballs and things happen, therefore a cancellation fee will only apply if a booking is cancelled within 30 days of the event, with which 50% of the total booking will be charged.
We do offer the option to transfer your booking to an alternative date in which you will not be charged a cancellation fee.
SET UP/PACK DOWN
We take care of delivery, set-up, and pack-down as part of our rates. It means you can simply enjoy your day while we ensure your hire items are placed perfectly and packed away seamlessly afterwards.